Wi-Fi-Portal of the SMB: Support

Due to technical reasons, we had to ask all users to set a new password. To be able to order books and access the library account, the Wifi and other digital services again, you need to reset your password on the Password-Center page. To do so, please use your initial password as "Old Password".

Please contact the service desk / information if you have any questions or problems.

Wi-Fi support (SMB)

If you have any questions, you can either use the form or contact our Wi-Fi support desk:

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Contact Form

You can send your inquiry anytime, 24/7. Our technicians will contact you as soon as possible.

Title:

Your Name *:

Your E-Mail Address *:

Your User Card Number (SMB)*:

Manufacturer and Model of Your Device *:

Operating System: *:

Other operating system:

On which day did the problem occur? 

Detailed description of your problem:*

I have a valid user card of SMB. *

I have changed my password in my user account and have waited for at least 6 minutes.*

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